We offer free shipping on orders over $500 within the United States and free International on orders over $1500 uds.

For orders bellow this amounts, or for expedite shipping, shipping options and costs will be provided at checkout.

A tracking number will be sent to you by email once your order is ready to ship.

Many of our pieces are custom-made for you upon ordering. Please refer to the following before you begin your return.

If we haven't answered your question below, please send us an email and we'll be happy to help: info@marascalise.com

Or you can call us during business 9AM - 6PM  (PST) Phone: (646)703-3341.

Fine Jewelry All sales are final. Chains may be exchanged at our discretion within 10 days of purchase. Customer is responsible for all related shipping costs for returns and exchanges.

Gold Plated or Gold Filled Jewelry We accept returns for store credit and exchanges within 10 business days of delivery. 

Items, including packaging, should be returned in original selling condition along with proof of purchase. Merchandise condition is subject to our assessment. Customer is responsible for all related shipping and cleaning costs ,if need it, for returns and exchanges. No refunds.

Leather We accept returns for store credit and exchanges within 10 business days of delivery. Items, including packaging, should be returned in original selling condition along with proof of purchase. Merchandise condition is subject to our assessment. Customer is responsible for all related shipping costs.

Please note that we do not accept MARA SCALISE jewelry purchased from any outside retailer.

If you are not satisfied with your jewelry order or would like to exchange it for another piece, please contact us at info@marascalise.com  we will work hard to make you happy.

Importantly: All pieces to be exchanged must be returned in the same condition that they were you received in. Any requests for exchange must be initiated within 10 days of receiving your order. All shipping charges are non-refundable. 

All orders are custom cast and made to order in the US. Please allow 10 to 15 business days for your order to be completed. If orders are expected to take longer than 15 business days, we will notify you by email.

If you have any questions regarding your order, please email info@marascalise.com

We welcome international orders. Any order over $1500 USD will receive free international shipping. Please choose the international shipping option during checkout, your package will be shipped FEDEX priority express. Delivery can take 7-10 business days and does not include any delay in customs. The recipient is responsible for all duties and taxes.

Orders shipped within California are subject to applicable state sales tax, which is calculated and applied at checkout in accordance with local regulations.

Orders shipped outside of California arenot subject to California sales tax.

For any questions regarding taxes or your order, our team is pleased to assist you at info@maramcs.com.

If your piece requires repair or polishing, please contact us with details of your request. Fees vary depending on the type of service and metal, and we will provide a quote tailored to your piece.

We are happy to assist with repairs and repolishing when possible. Please note that customers are responsible for all service fees as well as shipping costs.

Repair timelines may vary depending on the complexity of the service, and we will provide an estimated timeframe upon confirmation.

We recommend using a trackable and insured shipping method, as we are not responsible for items lost or damaged in transit.

For all inquiries, please email us at info@maramcs.com.